FAQ

FAQ

Can all Toyotas be Certified?

Toyota Certified Used Vehicles No. A Toyota Certified Used Vehicle (TCUV) must be a current model year Toyota, up to and including six year old models, and have 85,000 miles or less on the odometer. Each Toyota dealer is required to order a full CARFAX® Vehicle History Report™ with results showing NO ineligible requirements. Then, each vehicle must meet or exceed all 160-points of our Quality Assurance Inspection. These strict standards ensure that only the best of the best vehicles receive the Toyota Certified Seal of Approval.

Where can I purchase a Toyota Certified Used Vehicle?

Toyota Certified Used Vehicles are sold exclusively through a participating Toyota Dealer.

How can I find the nearest Toyota Certified Used Vehicles Dealer?

Click on the Find a Dealer link in the top navigation bar and enter the necessary information to find the TCUV Dealer closest to you. If you would like to search for a specific vehicle, click here to search the dealers inventory.

What is a Vehicle History Report?

A Vehicle History Report (VHR) contains information that can impact a consumer's purchase decision by disclosing potential risks that could result in costly repairs such as; major structural damage, previously declared a total loss, or any title or odometer discrepancies. At Toyota we save you time by requiring our dealers to run a CARFAX® Vehicle History Report™ (As of December 1, 2005, CARFAX® is the sole supplier of Vehicle History Reports for the Toyota Certified Used Vehicles program.) for each vehicle before it can be certified. By disqualifying any vehicle that includes ineligible requirements, the integrity of the Toyota Certified process is protected and you receive the peace of mind that comes with owning a Toyota Certified Used Vehicle.

What type of coverage does Roadside Assistance include?

The Toyota Certified Used Vehicles Warranty includes 1-year of Roadside Assistance.3

Is the Toyota Certified Used Vehicle Extended Warranty transferable?

Yes, as an added resale value, all components of the Toyota Certified Used Vehicle Warranty (Limited Comprehensive Warranty, Limited Powertrain Warranty and Roadside Assistance) are automatically transferable to the subsequent owner at no charge.

How long is the Toyota Certified Used Vehicle Warranty in effect?


12-month/12,000-mile Limited Comprehensive Warranty1
Whichever comes first from the date of Toyota Certified Used Vehicle purchase.

7-year/100,000-mile Limited Powertrain Warranty2
Whichever comes first from the original date of first use when sold as new.

1-year of Roadside Assistance3
From the date of Toyota Certified Used Vehicle purchase.

What is covered under the Toyota Certified Used Vehicle Limited Powertrain Warranty?

The following major components are covered by the Toyota Certified Limited Powertrain Warranty: See your participating Toyota dealer for additional details.

Are Toyota Certified Used Vehicles eligible for any Vehicle Service Agreements?

Yes. Toyota Financial Services offers Toyota Certified Vehicle Service Agreements (VSA) which are backed by the strength and stability of Toyota. A Certified VSA helps provide peace of mind by providing extended vehicle protection beyond the already extensive TCUV warranty. Click here to learn more.

Can I lease or get special financing for a Toyota Certified Used Vehicle?

Yes, certified customers are eligible for standard new-car financing and lease terms.5 Please visit toyotafinancial.com for additional details.